Collecting Information: Whenever you access this website, Kai may, at its sole discretion collect the following types of information from you: (a) the lP address of your machine when connected to the internet and the domain name from which you are accessing the internet; (b) the operating system and the browser your computer uses and any search engine you are using; (c) the date and time you are visiting; and (d) the URLs of the pages you visit, as well as any other information you may explicitly provide in the course of accessing this website. If you are purchasing goods from this website then Kai will also retain any information you submit which is required to enable Kai to supply you with any such goods. Kai does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). Kai uses such voluntarily submitted information for the purposes for which it was submitted. When you place an order Kai will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, etc. in order to process your order.
Further Collection: Where possible, information will be obtained directly from you. However, you acknowledge that by accessing this website information may be collected from you as a result of the workings of the website and the attached systems and software.
Use of Information: Kai uses the information provided by you or generated by your use of the website to provide you with any goods you may purchase from Kai. Kai also uses information collected from you to assess the performance of the website and to ensure that the website serves your needs in the most efficient manner possible. Kai abides by the terms of the Unsolicited Electronic Messages Act 2007 and will only send you additional information relating to Kai and the products offered by Kai if you sign up for the Kai newsletter.
Data Transmission: Kai uses stringently tested technologies to ensure the security of information transmitted via our website are maintained in our possession. When you place your order at "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Kai strives to protect such information, we do not warrant and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take all reasonable steps to preserve the security of such information.
Accessing Information: You are entitled to access any information which Kai may hold about you and Kai is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Kai to correct any inaccuracies in any information which Kai holds about you. Kai is entitled to charge you for the reasonable costs of retrieving, providing this information and as applicable correcting this information.
Providing Information: You agree that Kai may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies Act 1993 (NZ)), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to this website, your purchasing of goods from this website, recovering any money you owe to Kai and exercising any lawful right Kai, its related companies or debt collection and credit reference agencies may have.
Disclosing Information: You also agree that Kai is entitled to disclose information it holds about you without your prior permission if Kai reasonably believes that such disclosure is necessary to: (a) meet legal requirements; (b) comply with legal process or help to maintain the law; (c) protect Kai’s rights or property or that of Kai’s related companies; or (d) enforce the Terms and Conditions or the Terms of Purchase.
Combining Information: Kai may combine any information which it collects from you with information collected by its related companies.
Failure to Comply: Kai accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.
Trends, Tracking and Sharing Information: Kai uses standard software for monitoring statistical information such as how many visitors we have to our website and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.
E Mail Policy: Where you have subscribed to the Kai Newsletter on the website or where you have provided your email address in the course of placing an order, you have authorised us to contact you by email to advise you of offers being advertised on the website. In general new products are released regularly and communicated via an email with a hyperlink which allows easy access to advertisements for products on sale on the website. We may send further emails to advise you of newly released exclusive offers, particularly limited offers or offers which we think may be of particular interest to you. You may advise us at any time that you no longer wish to receive emails from Kai.co.nz and upon receipt of such advice we will remove your email address from our mailing list. Please note: Members who purchase goods via Kai.co.nz will also receive an email soon after purchase to ensure: 1. The product has arrived safely 2. The member is satisfied with the product. You may advise us at any time that you no longer wish to receive from us notice of offers available through this site by emailing email@example.com and upon receipt of such advice we will remove your email address from the mailing list used by us for such offers.
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